52, Report:
#1503153
Posted Date:
Dec 21 2020
Best Buy Delay delay to repair defective item Fort myers Florida
My washer went out on 13th, we had bought it at Best Buy, with the extended warranty. When we called, they explained the process, with them coming out and diagnose the machine, order parts, waiting then re-scheduling tho come back, it could take 3 weeks......so we decided to buy a n...
Entity
Categories: Appliances
53, Report:
#1503044
Posted Date:
Dec 17 2020
Cashnet USA - Alex Cooper Alex Cooper Cashnet USA - Alex Cooper Running a Gift Card Scam......Beware! Big Rip Off!
I was recently contacted by Alex Cooper of Cashnet USA and offered a $4500.00 loan if I could improve my credit score. He said that Cashnet USA would deposit $1720.00 in my bank account. In exchange I would need to buy $1720.00 in Best Buy Gift cards and provide him with securit...
Entity
Categories: Payday loans, Rip off, Scam
54, Report:
#1503015
Posted Date:
Dec 16 2020
Best Buy Best Buy issued $50 on shop card; supposed to be $500 Lynnwood WA
I returned a Sonos speaker that did not work to the Lynnwood, WA store. They would not give me my $500 back, but put it on a Best Buy gift card instead. Today, when I tried to use it, I find that there is only $50 on it! T
Entity
Categories: electronics
55, Report:
#1502850
Posted Date:
Dec 12 2020
nintendostore.ndshopgame.com Gamesmart , Gamedayspa.com gamesswitches .com switcheshub, Weswitches.online, Switchesshop.com SCAM ME FAKE SITE ! GRINCH who STOLE CHRISTMAS ! Woodbridge Virgina
On December 11, I purchased a game console for my son for Christmas. The price was the same as other retailers however this one offer a deal with bundle video games. I am very hesitant to buy stuff via the internet as it is not regulated well and I know of many people who got scamme...
Entity
Categories: Online Game Scammers, Online business, Online Retailers, Online Retailers
56, Report:
#1502757
Posted Date:
Dec 10 2020
Best Buy false offer
My cell phone broke one day before leaving the country (12/8/20). I was just completing a 14 day quarantine at home before going and visiting family in Canada which made it difficult to find options to replace my phone at the last minute. It was important to replace it before leavin...
Entity
Categories: false advertisement, Internet false advertisement
57, Report:
#1502674
Posted Date:
Dec 08 2020
shopsmarter shopsmarter.com Taking automatic unauthorized payments from my bank account Wethersfield CT
I made an online purchase at Best Buy.
Shortly afterwards I received an email from shopsmarter offering me a rebate for my purchase. I responded to their email Send us your Proof-of-Purchase to complete your Welcome Bonus claim. Here's what you'll need to do: Email your Best Buy ord...
Entity
Categories: Unauthorised billing
58, Report:
#1502511
Posted Date:
Dec 03 2020
Blue Diamond As Seen on TV! 12 Macys, Best Buy, Walmart, Bed bath and Beyond, Amazon, Kohls, Kroger, Target Never sticks - lasts forever Boca Raton Florida
Non Stick lasted about 5 months. I scramble eggs 3 day per week, browned hamburger with this pan maybe 5 times, always cook on low heat with generous olive oil. My spatula is the soft plastic kind.
The fry pay started sticking someafter 5 months and RAPIDLY stuck more and more to th...
Entity
Categories: Cookware
59, Report:
#1502456
Posted Date:
Dec 01 2020
Best Buy Never received refund after product was returned and have been told multiple lies and different stories from the store and Best Buy Customer Service Tacoma Washington
I placed an online order for Watch Dogs: Legion Standard Edition - Xbox One, Xbox Series X on 11/16/2020 (Order #BBY01-806369229792). It was attempted to be delivered by Roadie with a less than a 10 minute notice at 8:52am on 11/17/2020. I was not able to meet the driver to get ...
Entity
Categories: Refund refusal
60, Report:
#1502437
Posted Date:
Dec 01 2020
Best Buy MSI Price Not Honored - False Advertising Sherman Oaks CA
This last Black Friday, I tried to buy a laptop from Best Buy, the computer was $500 off regular price. The first attempt, my payment was declined, contacting the bank I confirmed what may have caused it, so I tried a different payment method... Everything from debit card to PayPal ...
Entity
Categories: on-line deal ripoff
61, Report:
#1502334
Posted Date:
Nov 28 2020
Best Buy Bait and Switch on Black Friday richfield minnesota
Best Buy advertised a 65 inch Hisense TV for 250.00. This was advertised as a Black Friday sale on their site and national newspapers. The day before Thanksgiving I wanted to check the TV on their website. It said available soon for the TV. So I contacted Best But their representati...
Entity
Categories: Best Buy
62, Report:
#1500956
Posted Date:
Oct 16 2020
Best Buy Fraud on credti card - REFUSED to give % back after notification Dover DE
A fradulent charge was placed on my credit card for a computer part totaling $359.99 on October 12. I called Best Buy within 2 hours after notifiying the cahrge was made and told them it was not my charge. They provided a case number and indicated the legal/fraud department woul...
Entity
Categories: Fraud
63, Report:
#1500582
Posted Date:
Oct 05 2020
Best Buy Best Buy did not deliver and installed the items as purchased
Best Buy should close their doors if can’t handle delivery and installation of 4 kitchen appliances. In August we placed our appliance order in a store in MA. From the beginning this order was messed up, first they set up the delivery for the wrong address which we had that correc...
Entity
Categories: kitchen appliance
64, Report:
#1500528
Posted Date:
Oct 03 2020
Best Buy Failure to provide paid for services Levittown New york
Purchased a dishwasher on 7/26 with installation and haul away. Delivered on 8/24 but subcontractors unable to install as they did not have the proper installation kit. Rescheduled for 9/14 ( had the dishwasher in my house in a box)to install and haul. No one showed and scheduling s...
Entity
Categories: Appliances
65, Report:
#1499749
Posted Date:
Sep 12 2020
Best Buy Online Appliance Best Buy Best Buy Online Appliance Horrible Customer Service
I purchased a new washer and dryer from Best Buy and you would not believe what we went through to get it installed.
45 days ago we visited a store in Cary, NC during covid. We were stopped at the front and the lady said she would check us in. The computers were having issues...
Entity
Categories: Appliances
66, Report:
#1499445
Posted Date:
Sep 03 2020
Samsung We bought a large microwave in Jan of 2020 and it just died. Wal-Mart wouldn't take it back and said we had to go thru Samsung. After an hour of back and forth put-offs on-line, they would not refund my money. So, bad product, and warranty worth as much as the cheap paper it was printed on.
I wanted to return our microwave because it just died. We did the troubleshooting, did the breakers, etc... It was dead. We returned it to Wal-Mart, and they, surprisingly, said they would not refund our money. We had to go thru Samsung, they said We then loaded the big thi...
Entity
Categories: Microwave
67, Report:
#1498594
Posted Date:
Aug 10 2020
Best Buy failed to issue me my refund after I rightfully returned the unopened products in full compliance of the refund terms. Los Angeles California
Big Scam by Best Buy. I’m a loyal business customer who is being charged $3,733.48 and have no product at all. I was in full compliance with the return policy at the time (items unopened, and within 14 day = exception because item was shipped after 23 days to me + the extended qu...
Entity
Categories: Mobile Devices, technology monitoring mobile devices, mobile phone
68, Report:
#1498176
Posted Date:
Jul 29 2020
Geek Squad Best Buy Warrantee vs no warantee Myrtle Beach South Carolina
COMPLAINT CASE #245590628
In December of 2016, I purchased a Microsoft Surface Pro4 with accessories from Best Buy in Myrtle Beach, SC with a 2 year Geek Squad protection plan expiring on January 14, 2019. On November 30, 2018, I received a renewal notice by email for this plan. ...
Entity
Categories: Warrantee
69, Report:
#1498159
Posted Date:
Jul 28 2020
Best Buy 8350 Eager Rd. Brentwood, MO Bait and switch on Refrigerator I purchased for delivery - their story keeps changing Brentwood Missouri
I purchased a refrigerator from the Best Buy store on Eager Road in St. Louis, MO on July 23rd. It was an open box item without any marks, dents, or scratches. BestBuy said they would deliver on July 27, and that they would call or text me if there were any changes. I didn't receive...
Entity
Categories: product, Appliances, elderly ripoff, Appliances, Delivery, Bait and Switch, Best Buy
70, Report:
#1498133
Posted Date:
Jul 28 2020
Best Buy Geek Squad Best Buy 7 trips to the house replacing the same part repeatedly. Spring Hill, Florida
I purchased a Sony Bravia TV in 2018 brand new. It never worked on the eithernet cable, everything else was fine including the WIFI. I had a 5 year extended warranty with Best Buy Geek Squad when I purchased the TV FOR 1300.00 dollars. After approximately 7 trips to the home fro...
Entity
Categories: Electronics
71, Report:
#1497654
Posted Date:
Jul 16 2020
Best Buy Best Buy has a Rip Off Policy regarding Ink Cartridges.. If you open it you cannot return it. You cannot figure out it's defective till you open it and try it. Quite the possibility that if they have this Rip Off Policy for one product. Chula Vista CA
Best Buy Best Buy has a Rip Off Policy regarding Ink Cartridges.. If you open it you cannot return it. You cannot figure out it's defective till you open it and try it. Quite the possibility that if they have this Rip Off Policy for one product. They have it for several others. Boyc...
Entity
Categories: advertising scam, warranty, Fraud, HP Instant Ink, RIP-OFF, Sales, misrepresentation
72, Report:
#1497549
Posted Date:
Jul 14 2020
Magix software .exe file and product serial number was not included to download software. Berlin Germany
I brought Vegas Movie Studion from Best Buy in Jacksonville, Florida. The box says to go to the web-site and they will send you a .exe file to download the product. I felled out the information and I recieved a e-mail but it did not contain the information I needed. I tried to conta...
Entity
Categories: Computer Software
74, Report:
#1495880
Posted Date:
Jun 02 2020
Best Buy Not honoring price match from their own internet pricing South Richfield MN
I ordered a product and when I went to pay online, a pop up appeared stating a $9 dicount off regular price if I accepted a previously opened box. When I received it, their sticker on the box showed it was either a returned order or factory refurbished and it was $30 some odd ...
Entity
Categories: Price match not honored
75, Report:
#1495857
Posted Date:
Jun 01 2020
Best Buy 925 Patterson Plank Rd Secaucus, NJ 07094 THEY Sold me a TV with no parts no stand or Remote control secauscus NJ
n may 28 2020 I purchased an Open Box in great condition with all part included was sopose to be ready in an hr for curb side pick up 3 day wainting for an email to pick up never received one I show up at best buy and was greeted by rep in the parking lot I aske him that I have not ...
Entity
Categories: advertising scam, Business Review, On-line scams, Ripoff